Terms & Conditions

Please familiarise yourself with the terms and conditions below before using the website.

By using the website you’re agreeing that any activity is subject to the following terms and conditions and applicable law. If you do not agree to the terms and conditions set out, please refrain from using the website.

Pricing

We reserve the right to amend prices at any time without prior notice.

In the event that a Little Herbert Shoe Shop Ltd and/or other branded item is mistakenly listed at an incorrect price, Little Herbert Shoe Shop Ltd reserves the right to refuse or cancel any orders placed against the incorrect price listing.

Little Herbert Shoe Shop Ltd reserves the right to refuse or cancel any such orders, irrelevant of which stage the transaction has reached. In the event Little Herbert Shoe Shop Ltd has taken payment, full payment will be reimbursed via original payment method.

Delivery Information

If your order is received before 12 noon, we will aim to post out the same day.

All items, unless stated otherwise (upgraded delivery) are posted 2nd class signed for. This excludes items outside of the UK.

Please note that customers outside the EU may incur local taxes and import duties, which may involve slight delays. The customer is solely responsible for the payment of any of these additional charges that may be imposed.

Complaints

We work hard to ensure your shopping experience is enjoyable, both in our little shop in Southwell & online.

If you’re unhappy with any part of your experience, please let us know why & we’ll do our best to remedy the situation in hand.

Please send your feedback to:
littleherbertshoeshop@gmail.com